Counterfeit Daily Shield Hand Sanitizer | Recall Monitor

Counterfeit Daily Shield Hand Sanitizer
Health Products,
Oct 18th, 2020 @ 12:00 AM

Basic Details

Category: Natural health products
Issue: Important Safety Information
Audience: General Public, Healthcare Professionals
Department: Health Canada
Alert type: Advisory



A counterfeit version of Daily Shield hand sanitizer (labelled with NPN 80098979, Lot 6942, Expiry May 2023) has been found for sale at a Dollarama location in Thunder Bay and may have been sold at Dollarama stores across Canada. Health Canada is confirming the complete list of locations where the product was sold.


Daily Shield Hand Sanitizer (NPN 80098979); Lot 6942; Expiry May 2023.

What to do

If you purchased this product, stop using it immediately. Consult your healthcare provider if you have used this product and have any health or safety concerns. Keep all hand sanitizers out of the reach of children. If swallowed, call a poison control centre or seek medical help immediately. Report any adverse health event or product complaint to Health Canada.

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Counterfeit Daily Shield hand sanitizerCounterfeit Daily Shield hand sanitizer


Health Canada is informing Canadians that a counterfeit version of the authorized Daily Shield hand sanitizer has been found for sale at a Dollarama store in Thunder Bay. The counterfeit version is labelled with NPN 80098979, Lot 6942; Expiry May 2023 and is sold in a 250 mL format.

Health Canada has been advised by the authorized licence holder, Bio Life Sciences Corp. / 10932540 Canada Inc., that the product bearing the lot number Lot: 6942, Exp. May/2023 is counterfeit.

As the counterfeit version of Daily Shield hand sanitizer is unauthorized and made with an unknown formulation, it may not be effective at killing bacteria and viruses, and may pose serious risks to health. This counterfeit product is suspected to contain methanol, which is not authorized for use in hand sanitizers and could cause severe adverse reactions or death when ingested.

Counterfeit products are fraudulent versions of authentic products and may be harmful if used or consumed. Counterfeit products may contain ingredients not listed on the label, dangerous additives or other contaminants. In addition, they may not contain the active ingredients that Canadians would expect them to contain.

Dollarama has agreed to stop the sale of Daily Shield hand sanitizer in Dollarama stores across Canada, while Health Canada continues to investigate the issue.

Health Canada is committed to stopping the production and import of unauthorized or counterfeit drugs in Canada and will not hesitate to take additional actions as necessary to stop this illegal activity. For more information regarding Health Canada's approach to counterfeit health products please consult Health Canada's Policy on Counterfeit Health Products.

Hand sanitizers should be stored away from, and out of sight of, children under six years of age. They should always be used with adult supervision. As with all health products, always read and follow the directions on the product label. Never eat or drink hand sanitizers as ingesting even small amounts can be dangerous or fatal.

What you should do

  • If you have this product, stop using it.
  • Consult your healthcare practitioner if you have used this product and have concerns regarding your health.
  • Keep all hand sanitizers out of the reach of children.
  • If hand sanitizer is swallowed, call a poison control centre or get medical help right away.
  • Report any health product adverse events or complaints to Health Canada.

For more information

Media enquiries

Health Canada
(613) 957-2983
[email protected]

Public enquiries

(613) 957-2991
1-866 225-0709
[email protected]

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