Consumer Products

NTI TRX Series II Wall Hung Gas-fired Boiler recalled due to risk of fire and carbon monoxide poisoning

· Published by Health Canada · Official notice

Details

Alert type: Consumer product recall
Category: Consumer products - Appliances
Product: NTI TRX Series II Wall Hung Gas-fired Boiler
Issue: Consumer products - Poisoning hazard, Consumer products - Fire hazard
What to do: Immediately stop using the recalled product and contact a licensed installer to schedule a repair.
Audience: General public
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Images

Products

Model NumberUPCSerial Number
TRX150 Series II6282337390703314306C8 (242830000177 through 250130000073)
TRX199 Series II6282337390873314307C8 (242740000006 through 250220000014)
TRX199C Series II6282337390943314308C8 (242750000127 through 250410000051)

Issue

The studs threaded into the aluminum housing on the front of the heat exchanger (used to secure the burner door) can become loose and increase the risk of a carbon monoxide leak, posing a risk of serious injury or death. As of April 24, 2025, the company has received 1 reported incident in Canada, and no reports of injuries. In the United States, the company has received no reports of incidents or injuries.

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