Recall MonitorConsumer Products
Matrix-Brand Training Cycles by Johnson Health Tech North America recalled due to potential fall hazard
· Published by Health Canada · Official notice
Details
Alert type: Consumer product recall
Category: Consumer products - Sports and fitness
Product: Matrix-brand Training Cycles
Issue: Consumer products - Fall hazard
What to do: Immediately stop using the recalled products and contact Johnson Health Tech North America Inc. ("JHTNA") to schedule a service technician to install a free repair kit.
Audience: General public
Images
Products
| Model (Serial Prefix) | Example Serial Numbers |
|---|---|
| CXC-02 (FC32) | FC32210900001 |
| CXC-02 (ZFC32) | ZFC32B240600001 |
| CXM-02 (FC33) | FC33210800001 |
| CXM-03 (FC36) | FC36240300001 |
| CXP-03 (FC29) | FC29D240600001 |
| CXV (FC27) | FC27210700001 |
Issue
The training cycles’ adjustable seat can unexpectedly lower while in use, posing a potential fall hazard to consumers. As of January 22, 2025, the company has received no reports of incident or injury in Canada. In the United States, the company has received 63 reports of seats unexpectedly lowering, including two reports that users fell off the cycle when the seat lowered. No injuries have been reported in the United States.