Consumer Products

Prestige Solo, Prestige Excellence and Aerco Esteem Gas Boilers recalled due to risk of carbon monoxide poisoning

· Published by Health Canada · Official notice

Details

Alert type: Consumer product recall
Category: Consumer products - Appliances
Product: Prestige Solo, Prestige Excellence, and Aerco Esteem Condensing Gas Boilers
Issue: Consumer products - Poisoning hazard
What to do: Immediately contact Triangle Tube to schedule a free boiler inspection and if applicable, free installation of a new boiler ignition system.
Audience: General public
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Images

Products

Product NameItem CodeProduct DescriptionSerial Number Range StartSerial Number Range EndDate of Manufacture
Prestige Solo-PAPA110Prestige Solo PA SeriesPA044936PA147874Dec 2015-Apr 2019
Prestige Solo-PAPA155Prestige Solo PA SeriesPA045337PA147522Dec 2015-Apr 2019
Prestige Solo-PAPA175Prestige Solo PA SeriesPA044728PA148532Dec 2015-Apr 2019
Prestige Solo-PAPA250Prestige Solo PA SeriesPA044768PA149487Dec 2015-Apr 2019
Prestige Solo-PAPA299Prestige Solo PA SeriesPA045398PA146746Dec 2015-Apr 2019
Prestige Solo-PAPA399Prestige Solo PA SeriesPA045420PA148752Dec 2015-Apr 2019
Prestige Solo-PAPA80Prestige Solo PA SeriesPA044058PA139939Dec 2015-Apr 2019
Prestige Solo PTPT110Prestige Solo PT SeriesPT0000110PT0053558Dec 2011-Dec 2015
Prestige Solo PTPT110Prestige Solo PT SeriesPTA002845PTA037637Dec 2011-Dec 2015
Prestige Solo PTPT110LCPrestige Solo PT SeriesPT0011347PT0018606Jan 2012-Dec 2012
Prestige Solo PTPT110LPPrestige Solo PT SeriesPT0000928PT0053557Dec 2011-Dec 2015
Prestige Solo PTPT110LPPrestige Solo PT SeriesPTA002645PTA002764Dec 2011-Dec 2015
Prestige Solo PTPT175Prestige Solo PT SeriesPT00002849PT0053776Dec 2011-Dec 2015
Prestige Solo PTPT175Prestige Solo PT SeriesPTA003087PTA037557Dec 2011-Dec 2015
Prestige Solo PTPT250Prestige Solo PT SeriesPT0002588PT0053319Dec 2011-Dec 2015
Prestige Solo PTPT250Prestige Solo PT SeriesPTA003207PTA037467Dec 2011-Dec 2015
Prestige Solo PTPT399Prestige Solo PT SeriesPT0005962PT0052417Dec 2011-Dec 2015
Prestige Solo PTPT399Prestige Solo PT SeriesPTA003388PTA037377Dec 2011-Dec 2015
Prestige Solo PTPT399HPPrestige Solo PT SeriesPT0010893PT0052394Dec 2011-Dec 2015
Prestige Solo PTPT399HPPrestige Solo PT SeriesPTA003496PTA097961Dec 2011-Dec 2015
Prestige Solo PTPT60Prestige Solo PT SeriesPT0002188PT0051954Dec 2011-Dec 2015
Prestige Solo PTPT60Prestige Solo PT SeriesPTA002810PTA008253Dec 2011-Dec 2015
Prestige Excellence - PTEPTE110LPPrestige Excellence PTPT0001588PT0053690Dec 2011-Dec 2015
Prestige Excellence - PTEPTE110LPPrestige Excellence PTEPTE030446PTE030479Dec 2011-Dec 2015
Prestige Excellence - PTEPTE110Prestige ExcellencePT000568PT0053624Dec 2011-Dec 2015
Prestige Excellence - PTEPTE110Prestige Excellence PTEAPTA002889PTA003086Dec 2011-Dec 2015
Prestige Excellence - PTEPTE110Prestige Excellence PTEPTE049177PTE049177Dec 2011-Dec 2015
Prestige Excellence - PEAPEA110Prestige Excellence PEAPEA078169PEA143958Dec 2015-Dec 2019
Aerco EsteemPT399ESAerco EsteemAE1100AE1236Dec 2011-Dec 2015
Aerco EsteemPT399HPAerco EsteemAE1237AE1239Dec 2011-Dec 2015

Issue

The boilers can release carbon monoxide (CO) due to delayed ignitions or component damage, posing a risk of serious injury or death. As of February 21, 2025, the company has received no reports of CO leaks in Canada, and no reports of injuries nor death. In the United States, the company has received 25 reports of CO leaks from the recalled boilers and 2 reports of death due to CO poisoning associated with the recalled boilers.

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