Under certain conditions, the scooter could fold while in use. If this happens, there could be a loss of control and/or you could fall from the scooter.
A loss of control could create the risk of a fall and/or injury.
Segway advises that you should inspect and, as necessary, tighten the folding mechanism before riding your scooter. To request a free self-maintenance kit and instructions for how to inspect and tighten the folding mechanism, or if you have questions, you can contact Segway by calling 1-800-914-6110, visiting
https://service.segway.com/us-en/recall, or emailing
recall@segway.com.