Recall MonitorConsumer Products
Ashland 10-inch and 14-inch Two-Bar Casement Window Hinge Tracks recalled due to impact hazard
· Published by Health Canada · Official notice
Details
Alert type: Consumer product recall
Category: Consumer products - Building materials and supplies
Product: Ashland 10-inch and 14-inch Two-Bar Casement Window Hinge Tracks
Issue: Consumer products - Impact hazard
What to do: Immediately close and lock the windows with the recalled hinge tracks and contact Amesbury Truth to arrange for a free window inspection by a professional, who will install free replacement hinge tracks for those out of specification. The windows should be left closed and locked until they can be inspected.
Audience: General public
Images
Issue
Some Ashland 10-inch and 14-inch casement window hinge tracks may be out of specification which can cause the metal sliding arm to disengage from the hinge track causing the window sash to fall, posing an impact injury hazard to consumers. As of May 13, 2025, the company has received no reports of incidents or injuries in Canada. The company has received two reports of incidents in the United States where the sliding arm became disengaged from the hinge track. Neither incident involved a window sash becoming detached from the window frame and falling to the ground nor injuries.