Health Products

Dexcom G7 CGM App

· Published by Health Canada · Official notice

Details

Alert type: Health product recall
Category: Health products - Medical devices - General hospital and personal use
Product: Dexcom G7 CGM App
Issue: Medical devices - Performance
What to do: Contact the manufacturer if you require additional information.
Audience: General public
Recall class: Type II
Get told about the next health product recall.

We email or text you when Canada issues a recall that matches what you watch: a brand, a product, an allergen. Most never make the news.

Get health product recall alerts

CA$3.99/mo · cancel anytime

Products

Affected productsLot or serial numberModel or catalogue number
Dexcom G7 Android CGM AppV. 1.4.0 through 2.8.0SW12299
Dexcom G7 iOS CGM AppV. 2.3.1 through 2.8.0SW12300

Issue

When the transmitter of a G7 wearable experiences a transmitter hardware or firmware failure, the expected "sensor failed" alert is not provided by the app. Recall start date: July 23, 2025

Get told about the next health product recall.
Get health product recall alerts

CA$3.99/mo · cancel anytime