Dexcom G7 CGM App Jul 24, 2025 · Published by Health Canada · Official notice
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Alert type : Health product recall
Category : Health products - Medical devices - General hospital and personal use
Product : Dexcom G7 CGM App
Issue : Medical devices - Performance
What to do : Contact the manufacturer if you require additional information.
Audience : General public
Recall class : Type II
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Affected products Lot or serial number Model or catalogue number Dexcom G7 Android CGM App V. 1.4.0 through 2.8.0 SW12299 Dexcom G7 iOS CGM App V. 2.3.1 through 2.8.0 SW12300
When the transmitter of a G7 wearable experiences a transmitter hardware or firmware failure, the expected "sensor failed" alert is not provided by the app. Recall start date: July 23, 2025