What to do: Immediately stop using the recalled product and contact an authorized Giant Bicycle dealer for a free inspection and a replacement fork, as necessary.
Audience: General public
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The fork steerer tube on the recalled e-bicycles can crack, break or separate during use, posing a fall hazard. As of July 22, 2025, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received four reports of broken fork steerer tubes and no reports of injuries.