Health Products

SmartDrive MX2+

· Published by Health Canada · Official notice

Details

Alert type: Health product recall
Category: Health products - Medical devices - Physical medicine
Product: SmartDrive MX2+
Issue: Medical devices - Performance
What to do: Contact the manufacturer if you require additional information.
Audience: General public, Healthcare, Industry
Recall class: Type II
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Products

Affected productsLot or serial numberModel or catalog number
SmartDrive MX2+Not applicable.MX2-3DCMC
SmartDrive MX2+Not applicable.MX2-3DCK
SmartDrive MX2+Not applicable.MX2-3DC

Issue

Max Mobility has initiated a voluntary correction of the speed control dial, a component utilized with the SmartDrive MX2+ Power Assist device (this attaches to parent device manual wheelchairs to provide power assist). Through market feedback and subsequent investigation, Max Mobility has identified that a material change with the printed circuit board assembly (PCBA) has caused performance issues and a second issue with cable connectivity with the speed control dial. In December 20, 2024 Permobil issued a recall the speed control dial potentiometer had a material changes in the potentiometer that resulted in voluntary recall due to allegations of continued drive and involuntary movement. (Health Canada Recall RA-76773). Recall start date: August 12, 2025

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