Consumer Products

SOLSTICE S85 and JACUZZI JA85/JAP85 pool heat pumps recalled due to fire hazard

· Published by Health Canada · Official notice

Details

Alert type: Consumer product recall
Category: Consumer products - Household items
Product: SOLSTICE S85 and JACUZZI JA85/JAP85 pool heat pumps
Issue: Consumer products - Fire hazard
What to do: Register the affected heat pump through the following website: https://avisqualite.ca/en/ to arrange for installation of a replacement part. Pending repair, maintain the water in your pool to a temperature that is below 90°F (32°C).
Audience: General public
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Images

Products

SeasonModelSerial FromSerial To
2019JAP85120591810220100001120591810220100126
2019JA85120621810220100001120621810220100452
2020JA85120621909290100001120621909290100340
2020JA85120622005050100001120622005050100052
2020JA85120622005130100001120622005130100084
2020JA85120622005300100001120622005300100084
2020JA85120622006060100001120622006060100084
2021JA85120622008310100001120622008310100588
2021JA85120622102240100001120622102240100168
2022S85121922109270100001121922109270100840
2023S85121922209270100001121922209270100672

Issue

The heat pump may overheat posing a risk of fire in certain weather conditions when the water temperature is set above 90°F (32°C). As of July 22, 2025, the company has received 5 reports of thermal events in Canada, and no reports of injuries.

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