· Published by Health Canada · Official notice
| Season | Model | Serial From | Serial To |
|---|---|---|---|
| 2019 | JAP85 | 120591810220100001 | 120591810220100126 |
| 2019 | JA85 | 120621810220100001 | 120621810220100452 |
| 2020 | JA85 | 120621909290100001 | 120621909290100340 |
| 2020 | JA85 | 120622005050100001 | 120622005050100052 |
| 2020 | JA85 | 120622005130100001 | 120622005130100084 |
| 2020 | JA85 | 120622005300100001 | 120622005300100084 |
| 2020 | JA85 | 120622006060100001 | 120622006060100084 |
| 2021 | JA85 | 120622008310100001 | 120622008310100588 |
| 2021 | JA85 | 120622102240100001 | 120622102240100168 |
| 2022 | S85 | 121922109270100001 | 121922109270100840 |
| 2023 | S85 | 121922209270100001 | 121922209270100672 |
The heat pump may overheat posing a risk of fire in certain weather conditions when the water temperature is set above 90°F (32°C). As of July 22, 2025, the company has received 5 reports of thermal events in Canada, and no reports of injuries.