What to do: Immediately stop using the recalled product for water heating and contact IBC Technologies Inc., to schedule a free in-home repair by an authorized technician who will install a mixing valve if needed.
Audience: General public
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During normal use the hot water temperature can fluctuate to a higher than normal temperature, posing a burn hazard. As of August 7, 2025, the company has received no reports of incidents or injuries in Canada or in the United States.