Recall MonitorHealth Products
ARTIS Pheno
· Published by Health Canada · Official notice
Details
Alert type: Health product recall
Category: Health products - Medical devices - Radiology
Product: ARTIS Pheno
Issue: Medical devices - Performance
What to do: Contact the manufacturer if you require additional information.
Audience: General public, Healthcare, Industry
Recall class: Type II
Products
| Affected products | Lot or serial number | Model or catalogue number |
|---|---|---|
| ARTIS Pheno | 164123 | 10849000 |
| ARTIS Pheno | 164101 | 10849000 |
Issue
Initiating a shutdown of the system can sporadically lead to a state in which the robotic C-arm stand cannot be moved after the next system startup. Other movements (e.g. table movements) are still available with reduced speed. The system may show the following generic messages "reduced stand/table speed" and "limited stand movement, wait". In case the error occurs the C-arm stand will not move anymore. Therefore, the C-arm cannot be moved into the required position. This may result in a situation where it is necessary to cancel the clinical procedure or to begin or continue the procedure on an alternative system. Recall start date: August 13, 2025