Recall MonitorAllura Xper Systems
· Published by Health Canada · Official notice
Details
Products
| Affected products | Lot or serial number | Model or catalogue number |
|---|---|---|
| Allura Xper FD10 | Not applicable. | 001443 |
| Allura Xper FD20/10 (Product Of AlluraClarity Family) | Not applicable. | 722029 |
| Allura Xper FD20 Or Table (Product Of AlluraClarity Family) | Not applicable. | 722035 |
| Allura Xper FD20 (Product Of AlluraClarity Family) | Not applicable. | 722028 |
| Allura Xper FD20/20 (Product Of AlluraClarity Family) | Not applicable. | 722038 |
| Allura Xper FD20/15 Or Table | Not applicable. | 722 059 |
| Allura Xper FD 10 (Product Of AlluraClarity Family) | Not applicable. | 722026 |
| Allura Xper FD10 Or Table (Product Of AlluraClarity Family) | Not applicable. | 722033 |
| Allura Xper FD10/10 (Product Of AlluraClarity Family) | Not applicable. | 722027 |
| Allura Xper FD20/20 Or Table (Product Of AlluraClarity Family) | Not applicable. | 722039 |
| Allura Xper FD20/15 | Not applicable. | 722058 |
Issue
The Geo PC of the model Wolfdale (Q35 generation) that controls the geometry movements of Philips Allura Systems may not perform as intended due to the deterioration of certain internal components (the CMOS battery, hard disk drive, and/or power supply unit). If this deterioration occurs, motorized movements of the system will become unavailable, and the following message will be displayed to the user: . Manual movements of the stand (longitudinal, transversal and rotational for ceiling mounted systems and rotational for floor mounted systems) and table longitudinal movements are available. Imaging (x-ray) functionality remains available. The issue may be intermittent and may be resolved by performing a system cold restart. However, a system cold restart may not always resolve the issue. A system warm restart will not resolve the issue.