Recall MonitorHealth Products
Benevision Central Monitoring System (CMS)
· Published by Health Canada · Official notice
Details
Alert type: Health product recall
Category: Health products - Medical devices - Cardiovascular
Product: Benevision Central Monitoring System (CMS)
Issue: Medical devices - Performance
What to do: Mindray DS USA, INC. TEL: 888-569-9225
Audience: Healthcare, Industry
Recall class: Type II
Products
| Affected products | Lot or serial number | Model or catalogue number |
|---|---|---|
| Benevision Central Monitoring System (CMS) | V.6.0.9484.1 | Not applicable. |
| Benevision Central Monitoring System (CMS) | V. 6.0.9484.1 | Not applicable. |
Issue
Shenzhen Mindray has identified that when the workstation number 115-050935-00 of the Benevision Central Monitoring (CMS) System has a specific hardware configuration (HP Pro Mini 400 G9 desktop PC), the computer may experience audio playback failure or screen freezing. This is caused by an issue with the 6.0.9484.1 version of the audio driver that causes excessive and abnormal system memory consumption. To date, there have been no reports of adverse events related to this issue.