Recall Monitor
Health Products

A.T.S.® 5000TS (Tourniquet System) With Hoses And Lop Sensor (Personalized Pressure)

· Published by Health Canada · Official notice

Details

Alert type: Health product recall
Category: Health products - Medical devices - General and plastic surgery
Product: A.T.S.® 5000TS (Tourniquet System) With Hoses And Lop Sensor (Personalized Pressure)
Issue: Medical devices - Performance
What to do: Contact the manufacturer if you require additional information.
Audience: Healthcare
Recall class: Type II
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Products

Affected productsLot or serial numberModel or catalogue number
A.T.S.® 5000TS (Tourniquet System) With Hoses And Lop Sensor (Personalized Pressure)More than 10 numbers, contact manufacturer.60500010100

Issue

Zimmer Biomet is conducting a phased serial specific medical device recall for A.T.S. 5000TS Tourniquet System. Multiple complaints have been received related to the devices in scope indicating that when the device is used in certain international languages (including French), the user interface can become corrupted due to insufficient ram when loading a third font set. This may cause the screen to freeze or stop responding to touch, requiring the device to be restarted. The affected devices can continue to be used in English language mode which is unaffected. The defectiveness was discovered on October 28, 2025. Issue was identified through the complaints handling process. There have been 3 reported complaints in Canada regarding this issue.

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