Recall Monitor
Consumer Products

Dupray Neat Steam Cleaner recalled due to burn hazard

· Published by Health Canada · Official notice

Details

Alert type: Consumer product recall
Category: Consumer products - Household items
Product: Dupray Neat Steam Cleaner
Issue: Consumer products - Burn hazard
What to do: Immediately stop using the recalled product and contact Dupray for a replacement safety boiler cap.
Audience: General public
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Images

Issue

When the steam cleaner’s boiler is overfilled, extensively corroded, and the pressure release valve (boiler cap) also malfunctions, the boiler can rupture, posing a risk of serious injury or burn to the user or bystanders. As of January 20, 2026, the company has received 15 reports of boiler ruptures, including four reports of minor burns, bruises, lacerations, and a broken wrist, and at least seven reports of minor property damage. Three of these reports originated in Canada and 12 originated in the United States.

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