Recall MonitorHealth Products
Hard Disk Drives in Azurion and Allura Systems
· Published by Health Canada · Official notice
Details
Alert type: Health product recall
Category: Health products - Medical devices - Radiology
Product: Hard Disk Drives in Azurion and Allura Systems
Issue: Medical devices - Performance
What to do: Contact the manufacturer if you require additional information.
Audience: Healthcare
Recall class: Type II
Products
| Affected products | Lot or serial number | Model or catalogue number |
|---|---|---|
| Allura Xper FD20 OR Table (Product Of Alluraclarity Family) | Not applicable. | 722035 |
| Allura Xper FD20/15 | Not applicable. | 722058 |
| Allura Xper FD20 (Product Of Alluraclarity Family) | Not applicable. | 722028 |
| Allura Xper FD20/10 (Product Of Alluraclarity Family) | Not applicable. | 722029 |
| Azurion 7 M12 | Not applicable. | 722 223 |
| Azurion 7 M12 | Not applicable. | 722 078 |
| Azurion 7 B12 | Not applicable. | 722 067 |
| Allura Xper FD20/20 (Product Of Alluraclarity Family) | Not applicable. | 722038 |
| Allura Xper FD10 (Product Of Alluraclarity Family) | Not applicable. | 722026 |
| Azurion 7 B20 | Not applicable. | 722 068 |
| Allura Xper FD10 | Not applicable. | 001443 |
| Allura Xper FD10/10 (Product Of Alluraclarity Family) | Not applicable. | 722027 |
| Azurion 7 M20 | Not applicable. | 722 224 |
| Azurion 7 M20 | Not applicable. | 722 079 |
Issue
Philips has identified that Hard Disk Drives (HDDs) used in the PCS of Azurion and Allura systems may show a decrease in performance as they age, particularly beyond six years of service. Issues with an HDD may, depending on the specific system PC in which the affected HDD is installed, result in loss of imaging functionality. Additionally, in Allura systems, this may lead to loss of motorized movement, or loss of data. In some cases, a system restart may temporarily restore functionality.