Recall MonitorConsumer Products
Finnleo, Tylo, Polar, Radiant Health, and Helo Brand Saunas and Infrared Kits recalled due to fire and burn hazards
· Published by Health Canada · Official notice
Details
Alert type: Consumer product recall
Category: Consumer products - Household items
Product: Finnleo, Tylo, Polar, Radiant Health, and Helo Brand Saunas and Infrared Kits
Issue: Consumer products - Fire hazard, Consumer products - Burn hazard
What to do: Immediately stop using the recalled product and contact Sauna360 to schedule a free in-home repair from a professional installer.
Audience: General public
Images
Products
| Product Type | Brand | Series | Model |
|---|---|---|---|
| Sauna | Finnleo | IS Series | IS44, IS44-15, IS44-20, IS440-15, IS440-20, and IS565 |
| Sauna | Finnleo | S Series | S810, S820, S825, S830, S840, S870, and S880 |
| Sauna | Finnleo | Sentinel | Sentinel 3 |
| Sauna | Finnleo | Sentinel Hybrid | Sentinel Hybrid 2-20 and Sentinel Hybrid 3 |
| Sauna | Helo | S Series | S820 and S870 |
| Sauna | Radiant Health | Elite | IG810, IG820, IG825, IG830, IG840, IG870, and IG880 |
| Sauna | Radiant Health | Pause | Pause 1H, Pause 1H CA, Pause 2H, Pause 2H CA, Pause 2.5H, Pause 2.5H CA, Pause 3H, and Pause 3H CA |
| Sauna | Sauna360 | E Series | E510, E570, and E580 |
| Sauna | Saunatec | B Series | B200, B200C, B300C, B300CC, B300CH, B400, B400C, B400CC, B810, B810C, B820, B820C, B830, B830C, B840, B840C, B870, B870C, B880, and B880C |
| Sauna | Tylo | IG Series | IG810, IG820, IG830, IG840, IG870, and IG880 |
| Sauna | Tylo | Kiruna | Kiruna 1, Kiruna 2, and Kiruna 3 |
| Sauna | Tylo | Kiruna Hybrid | Kiruna Hybrid 2-15, Kiruna Hybrid 2-20, and Kiruna Hybrid 3 |
| Sauna | Tylohelo | B Series | B200, B200C, B300C, B300CC, B300CH, B400, B400C, B400CC, B810, B810C, B820, B820C, B830, B830C, B840, B840C, B870, B870C, B880, and B880C |
| Sauna | Tylohelo | S Series | S810, S820, S825, S830, S840, S870, and S880 |
| Sauna | No brand | S Series | S810, S820, S825, S830, S840, S870, and S880 |
| Infrared kits | Saunatec | Custom/Semi-Custom (IR/IS/Hybrid) | Carbonflex |
| Infrared kits | Tylo | Custom/Semi-Custom (IR/IS/Hybrid) | Saunalogic |
| Infrared kits | Helo | Custom/Semi-Custom (IR/IS/Hybrid) | Saunalogic |
| Infrared kits | Finnleo | Custom/Semi-Custom (IR/IS/Hybrid) | Saunalogic |
| Infrared kits | Amerec | Custom/Semi-Custom (IR/IS/Hybrid) | Saunalogic |
| Infrared kits | Finnleo | Custom/Semi-Custom (IR) | Infralogic |
| Infrared kits | Saunatec | Custom/Semi-Custom (IR/IS/Hybrid) | Saunalogic |
| Infrared kits | Tylohelo | Custom/Semi-Custom (IR/IS/Hybrid) | Saunalogic |
| Infrared kits | Tylo | Custom/Semi-Custom (IR) | Aspire |
| Infrared kits | Tylo | Custom/Semi-Custom (IR/IS/Hybrid) | Bliss |
Issue
The infrared panels can short circuit, causing them to overheat, posing a fire and burn hazard. As of September 10, 2026, the company has received 5 reports of incidents and no reports of injury in Canada. In the United States and internationally, the company has received 67 reports of incidents and no reports of injuries.