Recall MonitorVehicles
MERCEDES-BENZ recall on C CLASS, GLC CLASS, CLA CLASS, E CLASS models
· Published by Transport Canada
Details
Alert type: Recall
Category: Car, SUV
Department: Transport Canada
Notification type: Safety Mfr
System: Other
Units affected: 8
Manufacturer Recall #: 5499617
Products
| Make | Model | Model year(s) affected |
|---|---|---|
| MERCEDES-BENZ | C CLASS | 2019 |
| MERCEDES-BENZ | GLC CLASS | 2020 |
| MERCEDES-BENZ | E CLASS | 2019 |
| MERCEDES-BENZ | CLA CLASS | 2020 |
| MERCEDES-BENZ | GLC CLASS | 2020 |
| MERCEDES-BENZ | E CLASS | 2019 |
| MERCEDES-BENZ | CLA CLASS | 2019 |
| MERCEDES-BENZ | GLC CLASS | 2019 |
| MERCEDES-BENZ | GLC CLASS | 2019 |
| MERCEDES-BENZ | E CLASS | 2020 |
| MERCEDES-BENZ | CLA CLASS | 2019 |
| MERCEDES-BENZ | C CLASS | 2020 |
| MERCEDES-BENZ | C CLASS | 2020 |
| MERCEDES-BENZ | C CLASS | 2019 |
| MERCEDES-BENZ | CLA CLASS | 2020 |
| MERCEDES-BENZ | E CLASS | 2020 |
More recalls for these vehicles
Issue
On certain vehicles equipped with the emergency calling (eCall) system, the communications module could be deactivated. As a result, the eCall may not work properly when there is a crash or when the SOS button is pressed.
Safety Risk
If the eCall system does not work in an emergency situation, there could be a delay in response from emergency services.
Corrective Actions
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the communication module and verify that it is properly activated.