VOLVO issued a recall on the 9700 model

On a small number of buses equipped with a Ricon BayLift wheelchair lift, the outer barrier of the lift may not be strong enough. As a result, when the lift is fully deployed, the barrier may not support an occupant if their mobility device or wheelchair moves against it.

A wheelchair lift barrier that is not strong enough could create the risk of an injury.

Volvo Buses will notify owners by mail and instruct you to take your bus to an authorized Ricon service facility to add a side barrier support a side barrier support feature to affected wheelchair lifts.