On certain vehicles, the rearview camera image could freeze while backing up.
Safety Risk
A rearview camera that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Corrective Actions
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the vehicle software. This interim repair will the reduce the chance of a problem and provide warning if the rearview camera is not working properly. When final repair parts are available, Mercedes-Benz will send you a second letter. They will advise you to take your vehicle to a dealer to replace the rearview camera.
Get told about the next recall on your Mercedes-Benz Metris.