On certain vehicles, the DISTRONIC driver assistance system might not detect when the driver removes their hands from the steering wheel. If the driver has a medical emergency (and is unable to drive or loses consciousness), the active emergency stop assist and emergency call functions would not activate.
Safety Risk
If the active emergency stop and emergency call features do not work in an emergency situation, there could be an increased risk of a crash, and there could be a delay in response from emergency services.
Corrective Actions
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the software for the hand detection system.
Get told about the next recall on your Mercedes-Benz.