Recall MonitorVehicles
MERCEDES-BENZ issued a recall on the SPRINTER model
· Published by Transport Canada · Official notice
Details
Alert type: Recall
Category: Light Truck & Van
Department: Transport Canada
Notification type: Safety Mfr
System: Accessories
Units affected: 2
Manufacturer Recall #: 5499523
Products
| Model | Make | Model year(s) affected |
|---|---|---|
| SPRINTER | MERCEDES-BENZ | 2020 |
| SPRINTER | MERCEDES-BENZ | 2019 |
More recalls for these vehicles
Issue
On a small number of vehicles equipped with the emergency calling (eCall) system, the SIM card for the communications module could disable itself. If this happens, the eCall system would not work properly in the event of a crash.
Safety Risk
If the eCall function does not work in an emergency situation, this could prevent or delay the arrival of emergency responders.
Corrective Actions
Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.