On certain vehicles, a software problem could cause the rearview camera image not to display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Corrective Actions
Tesla has released an over-the-air software update to fix this problem. There is no further action required if your vehicle has software release 2023.44.30.7 or a later release. Tesla will notify affected owners by email.