On certain vehicles, a software problem could cause the pedestrian alert system not to work properly.
Safety Risk
A pedestrian alert system that doesn't work properly could create confusion and increase the risk of injury for other road users.
Corrective Actions
Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the digital signal processor and audio control module software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.