Under certain conditions, the infotainment system could overheat. As a result, the rearview camera image may not display when the transmission is shifted into reverse.
Safety Risk
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Corrective Actions
Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the APIM software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.