Consumers should return the product to any STIHL dealer in Canada for a refund.
The screw connections may come loose and cause moving parts to fly off during operation, posing an impact hazard to consumers.
STIHL PolyCut 27-3 and STIHL PolyCut 47-3 Trimmer Heads
|Companies||Hazard identified||Common name||Place of origin||Number sold||Product description||Time period sold|
|The screw connections may come loose and cause moving parts to fly off during operation, posing an impact hazard to consumers.||STIHL PolyCut 27-3 and STIHL PolyCut 47-3 Trimmer Heads||Manufactured in the USA||Approximately 3,991 units of the affected product were sold in Canada.||This recall involves STIHL trimmer heads with the model names PolyCut 27-3 and PolyCut 47-3, and their corresponding parts. The model name is located on the bottom of the product and the 11 digit material number can be found on the product packaging above the UPC or marked directly on the individual components.||The affected products were sold from August 2018 to September 2019.|
Consumers should immediately stop using the recalled trimmer heads and contact any STIHL dealer in Canada to receive a refund. For more information, consumers may contact STIHL Limited by telephone in English at 1-800-267-8445 (Monday to Friday, 7:00 am to 7:00 pm EST) or in French at 1-800-463-5244 (Monday to Friday, 8:00 am to 5:00 pm EST). Consumers may also visit the STIHL Limited website. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form. This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
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