STIHL PolyCut Trimmer Heads recalled due to potential impact hazard | Recall Monitor

STIHL PolyCut Trimmer Heads recalled due to potential impact hazard
Consumer Products
9/18/2019

Pinterest

Basic Details

Department: Health Canada
Category: Household Items
Alert type: Consumer Product Recall
Audience: General Public
Issue: Product Safety

Summary

What to do

Consumers should return the product to any STIHL dealer in Canada for a refund.

Issue

The screw connections may come loose and cause moving parts to fly off during operation, posing an impact hazard to consumers.

Product

STIHL PolyCut 27-3 and STIHL PolyCut 47-3 Trimmer Heads

Images
Click to enlarge

STIHL PolyCut 27-3STIHL PolyCut 47-3STIHL PolyCut Package (Front)Location of material number on back of STIHL PolyCut package

Products

Product descriptionTime period soldCompaniesHazard identifiedCommon namePlace of originNumber sold
This recall involves STIHL trimmer heads with the model names PolyCut 27-3 and PolyCut 47-3, and their corresponding parts. The model name is located on the bottom of the product and the 11 digit material number can be found on the product packaging above the UPC or marked directly on the individual components.The affected products were sold from August 2018 to September 2019.
Distributor
STIHL Limited
London
Ontario
CANADA
Manufacturer
STIHL Incorporated
Virginia Beach
Virginia
UNITED STATES
The screw connections may come loose and cause moving parts to fly off during operation, posing an impact hazard to consumers.STIHL PolyCut 27-3 and STIHL PolyCut 47-3 Trimmer HeadsManufactured in the USAApproximately 3,991 units of the affected product were sold in Canada.

What you should do

Consumers should immediately stop using the recalled trimmer heads and contact any STIHL dealer in Canada to receive a refund. For more information, consumers may contact STIHL Limited by telephone in English at 1-800-267-8445 (Monday to Friday, 7:00 am to 7:00 pm EST) or in French at 1-800-463-5244 (Monday to Friday, 8:00 am to 5:00 pm EST). Consumers may also visit the STIHL Limited website. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form. This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Recall Monitor

Data presented from Recalls and Safety Alerts dataset, provided by the Government of Canada through the Open Government initiative and is subject to the Open Government License.

You can access this data free of charge via Recall Monitor, or through the Healthy Canadians website.

Recall Monitor lets you receive SMS or Email notifications, with alert types you want, in a beautiful mobile-friendly and offline-enabled interface.

Recall Monitor is not endorsed by, or is an official product of the Government of Canada.

Made with in Vancouver, BC