Lenox 2.5 Quart Tea Kettles by Continuum recalled due to Burn Hazard | Recall Monitor

Lenox 2.5 Quart Tea Kettles by Continuum recalled due to Burn Hazard
Consumer Products
May 7th, 2020 @ 12:00 AM

Basic Details

Department: Health Canada
Category: Household Items
Audience: General Public
Issue: Burn Hazard
Alert type: Consumer Product Recall
Due to the extraordinary circumstances surrounding COVID-19, recalling companies may not be available to provide information to consumers at this time regarding corrective actions for posted recalls. Consumers are advised to not use recalled products.

Summary

What to do

Immediately stop using the recalled tea kettles and contact Continuum for a full refund if proof of purchase is available.

Issue

The tea kettles can expel hot water during use, posing a burn hazard.

Product

Lenox 2.5 Quart Tea Kettles by Continuum.

Images
Click to enlarge

Lenox 2 Quart Tea KettleLe nom de marque « Lenox » figure sur le fond et les côtés de la bouilloire.

Products

Product descriptionHazard identifiedNumber soldTime period soldPlace of originCommon nameCompanies
This recall involves Continuum's Lenox-branded 2.5 Quart Whistling Stainless Steel Tea Kettle with a three layered bottom. The tea kettles were sold in a variety of colours, including blue, red, silver, and gold.The tea kettles can expel hot water during use, posing a burn hazard to consumers.Approximately 1,920 units of the affected products were sold at HomeSense, Marshalls, and Winners in Canada.The affected products were sold from  August 2017 to December 2018.Manufactured in China.Lenox 2.5 Quart Tea Kettles
Importer
Continuum Sales & Marketing Corp.
Port Washington
New York
UNITED STATES

What you should do

Consumers should immediately stop using the affected tea kettles and contact Continuum for a full refund if proof of purchase is available.   If not, consumers will be entitled to a refund of $29.99 USD.

For more information, consumers may contact the company’s customer service by telephone tole free at 1-800-669-6385 between 10:00 am and 4:00 pm ET Monday through Friday or online at www.gocontinuum.com and click on Recall Information.

Please note that the Canada Consumer Product Safety Act prohibits recalled products that pose a danger to human health or safety from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents or concerns related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Recall Monitor

Information presented from Recalls and Safety Alerts dataset, provided by the Government of Canada through the Open Government initiative and is subject to the Open Government License.

You can access this data free of charge via Recall Monitor, or through the Healthy Canadians website.

Get personalized SMS or Email notifications about recall alerts that matter by subscribing to Recall Monitor.

Recall Monitor is not endorsed by, or is an official product of the Government of Canada.

Made with in Vancouver, BC

© Mad Filaments Software Inc.