Lenox 2.5 Quart Tea Kettles by Continuum recalled due to Burn HazardConsumer ProductsMay 7th, 2020 @ 12:00 AM
Basic Details
Summary
Issue
The tea kettles can expel hot water during use, posing a burn hazard.
Product
Lenox 2.5 Quart Tea Kettles by Continuum.
What to do
Immediately stop using the recalled tea kettles and contact Continuum for a full refund if proof of purchase is available.
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Products
| Place of origin | Product description | Companies | Number sold | Hazard identified | Common name | Time period sold |
|---|---|---|---|---|---|---|
| Manufactured in China. | This recall involves Continuum's Lenox-branded 2.5 Quart Whistling Stainless Steel Tea Kettle with a three layered bottom. The tea kettles were sold in a variety of colours, including blue, red, silver, and gold. |
| Approximately 1,920 units of the affected products were sold at HomeSense, Marshalls, and Winners in Canada. | The tea kettles can expel hot water during use, posing a burn hazard to consumers. | Lenox 2.5 Quart Tea Kettles | The affected products were sold from August 2017 to December 2018. |
What you should do
For more information, consumers may contact the company’s customer service by telephone tole free at 1-800-669-6385 between 10:00 am and 4:00 pm ET Monday through Friday or online at www.gocontinuum.com and click on Recall Information.
Please note that the Canada Consumer Product Safety Act prohibits recalled products that pose a danger to human health or safety from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents or concerns related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
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