Philips Hue 40 Watt outdoor power supply units (PSU) recalled due to risk of electric shockConsumer ProductsNov 10th, 2020 @ 12:00 AM
Basic Details
Summary
Issue
The recalled product may become damaged due to water leakage and pose a risk of electric shock.
Product
Philips Hue 40 Watt outdoor power supply units (PSU).
What to do
Consumers should immediately switch off the power on the recalled product and contact Philips to receive a replacement power supply unit.
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Products
| Place of origin | Product description | Number sold | Companies | Hazard identified | Common name | Time period sold |
|---|---|---|---|---|---|---|
| Manufactured in China | This voluntary recall involves Philips Hue 40 Watt outdoor power supply units (PSU) sold with the following Philips Hue base kit outdoor lights: | The company reported that 11,037 units of the affected product were sold in Canada. |
| Some Philips Hue 40 Watt outdoor power supply units (PSU) may become damaged due to water leakage and pose a risk of electric shock. | Philips Hue 40 Watt outdoor power supply units (PSU) | The affected products were sold from June 2018 to July 2020. |
What you should do
Consumers can visit the Philips' website for information on the replacement process. Consumers can also contact Philips by telephone toll free at 1-800-555-0050 from 8:00 am to 8:00 pm EST.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
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