Dettson Hydra Revolution Electric Boiler 24 kW, 27 kW and 29 kW recalled due to Fire HazardConsumer ProductsApr 6th, 2021 @ 12:00 AM
Basic Details
Summary
Issue
If the unit is improperly connected, a malfunction of the power board may cause a short-circuit, thus posing a fire hazard.
Product
Dettson Hydra Revolution Electric Boiler 24 kW, 27 kW and 29 kW.
What to do
Consumers should immediately contact Dettson Industries Inc. for a free replacement unit to be installed by a certified installer.
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Products
| Place of origin | Companies | Product description | Number sold | Hazard identified | Common name | Time period sold |
|---|---|---|---|---|---|---|
| Manufactured in Canada |
| This voluntary recall is for the Dettson Hydra Revolution Electric Boiler, an electric hot water boiler used in homes. Only the 24 kW, 27 kW and 29 kW models are affected by this recall. The model number can be found on the nameplate on the right hand side of the unit. The following model numbers are affected by the recall: | The company reported that 1130 units of the affected product were sold in Canada. | If the unit is improperly connected, a malfunction of the power board may cause a short-circuit, thus posing a fire hazard. | Dettson Hydra Revolution Electric Boiler 24 kW, 27 kW and 29 kW | The affected products were sold from July 2013 to November 2017. |
What you should do
For more information, consumers can contact Dettson Industries Inc. by telephone (819-346-8493 / 1-800-567-2733) from 8:00 a.m. to 12:00 p.m. – 1:00 p.m. to 5:00 p.m. EST, Monday to Friday, by email at [email protected] or via the company's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
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