Expanded Recall: Certain À la cuisine brand electric glass kettles recalled due to burn or fire hazardConsumer ProductsMay 19th, 2021 @ 12:00 AM
Basic Details
Summary
Issue
When the kettle is plugged in, the base of the kettle can overheat and the plastic on the electric cord can melt, posing burn or a fire hazard.
Product
Certain À la Cuisine brand electric glass kettles
What to do
Immediately stop using the recalled units and contact Hart Stores Inc. for a refund, exchange or gift card.
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Products
| Place of origin | Companies | Product description | Number sold | Hazard identified | Common name | Time period sold |
|---|---|---|---|---|---|---|
| Manufactured in China. |
| This recall involves À la Cuisine brand 2 litre electric glass kettles bearing purchase order number (PO) 53970. | The company reported that 3,660 units of the affected products were sold in Canada. | When the kettle is plugged in, the base of the kettle can overheat and the plastic on the electric cord can melt, posing injury or a fire hazard to users. | Certain À la Cuisine brand electric glass kettles | The affected products were sold from May 2020 to January 2021. |
Introduction
Expansion of March 18, 2020 (Certain À la cuisine brand electric glass kettles recalled due to burn or fire hazard)
What you should do
- With proof of purchase, consumers must return the kettle with PO number 53970 to the store and they will be refunded with the same payment method they used at the time of purchase.
- Without proof of purchase, consumers must return the kettle with PO number 53970 to the store. They will have the option of receiving a refund on a gift card or exchanging the defective kettle for a new one.
For more information, consumers may contact HART Stores Inc. by phone at 514-376-5332 from 9 a.m. to 6 p.m. EST, Monday through Friday or send an email to [email protected].
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
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